Continuous Improvement Policy
Family Focus Consultancy (FFC) looks to have continuous improvement at all times. This is an ongoing effort to improve the service provided.
Evaluation via feedback to FFC can be provided via our feedback forms at workshops or via any other method including phone, email, website contact form or social media.
Continuous Improvement takes into consideration the needs of the participants and customers of FFC.
FFC will analyse the feedback, suggestions and any complaints, looking for any trends, then use the data to inform better practise when delivering workshops and pro bono support.